🌟 Exciting Updates from the Association of Protecting Exotic Species! 🦜🌿

Hello, APES community! 🎉 We’ve been busy making some fantastic changes to enhance your experience with us! Here’s everything you need to know about our recent updates, events, and initiatives. Let’s dive in! 🚀

📞 1. Change of Phone Numbers and New Internal Phone System

We're thrilled to announce that we have updated our phone numbers! ✨ In addition to this, we’ve implemented a brand-new internal phone system designed to provide you with faster and more efficient verbal support. Need assistance? Just give us a call, and we’ll be here to help!

🛍️ 2. Temporary Removal of Online Shop on Meta Platforms

As part of our transition to a new Meta account for Facebook and Instagram, our online shop has been temporarily removed. 🤔 But don't worry — it will be back! We estimate the shop will return by the end of April 2025. In the meantime, you can continue to order your favorite items through our Pet Shop Website: www.apesshop.co.uk. Keep an eye out for our shop’s grand comeback! 🎈

🏦 3. Migration of Banks and Reset of Donation Subscriptions

Heads up, everyone! 🚨 We are starting the migration of banks, which means you’ll need to reset your donation subscriptions and packages from our Pet Care Clinic. Please keep an eye on your emails for updates; we want to ensure a smooth transition for all our valued donors!

💳 4. Partnership with Stripe and GoCardLess for Payment Providers

We are excited to announce our new partnership with Stripe and GoCardLess! 🎊 These reliable payment providers will help us streamline your donation process, making it easier and safer for you to support our mission of protecting exotic species. More details to come as we integrate these systems!

🐾 5. Updated Adoption Process

Great news, pet lovers! 🌈 Our adoption process has been revamped to make it more straightforward and user-friendly. For detailed information, visit our updated page on Adopting a Pet and find your new furry friend today! 🐶🐱

💖 6. Updated Donations Page for Clarity

We've given our Donations Page a makeover! 🎨 The new design is clear and simple, making it easier for you to contribute to our cause. Visit APES Donations Page to explore the exciting ways you can help protect exotic species. Your support means the world to us! 🌍❤️

🐾 7. Updates to Ticketing System FreeScout

We’ve been busy enhancing our ticketing system, FreeScout! 🎟️ Expect new features like:

• Tags for identifying important information.
• Custom fields associated with our departments to streamline workflows.
• Client custom fields to securely hold your information and ensure your communication preferences align with GDPR.

These updates will make our support even more efficient and tailored to your needs! 🙌

🚀 8. Change of www.apesdonor.social to Discord Server - APES Donor Community

✨ Big news! After analyzing our community’s traffic, we've decided to transition from www.apesdonor.social to our newly renamed Discord server: APES Donor Community! 🌟 This vibrant space will allow for better interaction, engagement, and sharing of ideas. Join us as we build a community of passionate supporters dedicated to wildlife protection!

Thank you for being an essential part of our journey! 🌺 Your continued support empowers us to protect exotic species and promote conservation efforts. Stay tuned for more updates and exciting news coming your way!

Together, we can make a difference! 🌿🐾

Feel free to let me know if there are any other specific details or adjustments you'd like included!